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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deadheart Photography

December 6, 2024

5  out of  5
rating by Deadheart Photography
"My experience with this agency was excellent! My agent Adam was able to save me significant money on my car insurance, and handled every step of the process thoroughly and professionally, even following up after the fact. This helped make a process that could've been a perfect storm, into smooth sailing. I look forward to working with them in the future."
We responded:
"I am so happy to hear we were able to provide you with a positive experience, set you up with the insurance coverage that works best for you and saves you money! Thank you so much for your review, we appreciate it!"
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Nicky NY Sports

December 6, 2024

5  out of  5
rating by Nicky NY Sports
"I was speaking with Adam who's very personable and helpful when he was giving me quotes. Lubica herself has excellent customer service skills and is very approachable."
We responded:
"Nicky, we are so glad you had a positive experience with our agency and we appreciate your kind words! Lubica Mills - State Farm Agent"
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Helen Mais

November 22, 2024

5  out of  5
rating by Helen Mais
"Lubica Mills is very professional and very helpful I Am so satisfied she lowered my insurance payments and helped me out a lot very satisfied with the service thank you"
We responded:
"Helen, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Lubica"
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Robert Millham

November 14, 2024

5  out of  5
rating by Robert Millham
"I would like to thank Adam and Ben for their excellent service in helping me settle my claim. They were fast in solving problems and I actually got to talk to a human. I did not have to press a whole bunch of numbers in order to speak with someone."
We responded:
"Robert, Thank you for taking the time to share your feedback about how Adam and Ben helped you with your claim! When you call us, you are guaranteed to have a live person answer or return your call!"
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Michael

November 13, 2024

5  out of  5
rating by Michael
"I’ve had an outstanding experience with Lubica Mills State Farm! The team here goes above and beyond to make sure I understand my insurance options and feel supported every step of the way. They’re not only professional but genuinely friendly and welcoming, making every interaction a positive one. I feel confident and secure with my policies and appreciate how the team is always there to answer any questions or address any concerns. Highly recommend Lubica Mills State Farm for anyone looking for a reliable and personable insurance provider!"
We responded:
"Thank you Michael for your five star review. We are thrilled to hear you felt supported throughout the process! We are looking forward to assisting your family for years to come. Lubica Mills - State Farm Agent"
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Hattie Chamberlain

November 1, 2024

5  out of  5
rating by Hattie Chamberlain
"I have Ben working with Ben Rhodes for a couple of weeks to secure Insurance. It has been a pleasure from the beginning. Ben is professional, respectful and knows how to engage a client and get the best result possible from beginning to end. Thanks Ben !!!!"
We responded:
"Thank you for the five-stars, Hattie! Our Lubica Mills State Farm Agency in Saratoga Springs, NY, is here for you whenever you need us and we are honored you have chosen us to protect what matters most."
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MJ Fabsistars

October 25, 2024

5  out of  5
rating by MJ Fabsistars
"Adam of State Farm is very accommodating and easy to talk with. I am really glad about how straight forward it is to transact with him."
We responded:
"MJ Fabsistars, thank you for your positive feedback! We are glad to hear that Adam was accommodating and easy to talk with. We are here for you when you need us! Lubica Mills - State Farm Insurance Agent, Saratoga Springs, NY"
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Jarrett D

October 17, 2024

5  out of  5
rating by Jarrett D
"Talked with Ben who helped me out a ton, quick easy to talk to, 10/10"
We responded:
"Thank you, Jarrett! We know how important time is to our clients. Glad Ben was able to help you and make your insurance buying experience quick and easy!"
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Kristin May

October 14, 2024

5  out of  5
rating by Kristin May
"We have been a State Farm client for many years but recently changed agents to Lubica Mills. Lubica made the transition incredibly smooth and easy to understand. We also unfortunately had a pipe break days after switching and Lubica supported us through that entire process; communicating with us daily, connecting us to repair services, ensuring that all State Farm members involved with the claim were timely in their responses. We cannot say enough about having Lubica as our agent. Highly recommend her and her team!"
We responded:
"Kristin, thank you for your 5-star rating. It means a world to us! Glad to hear you found the experience smooth and easy to understand and you were happy with the claim service as well. Looking forward to helping you with your insurance needs for years to come! Lubica Mills - State Farm Agent"
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Terese Puma

October 7, 2024

5  out of  5
rating by Terese Puma
"Lubica was quick to return my calls and provided clear, helpful information. She made my Auto and Home insurance transfer process seamless and frustration free. I’m grateful to have a local agent to speak with going forward. Great experience!!"
We responded:
"Thank you, Terese, for an amazing review. I am thrilled to hear about your positive experience and look forward to helping you with your insurance needs for years to come! Lubica Mills - State Farm Agent"
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Howard Berkun

September 13, 2024

5  out of  5
rating by Howard Berkun
"I needed to replace my auto insurance and Ben Rhodes was of great help in making ít happen. I really appreciate his suggestions which yielded a better policy than what I had before."
We responded:
"Harold, thank you for a wonderful review. I’m glad Ben was able to help, provide valuable suggestions and a policy that meets your needs. We look forward to helping you with your insurance needs for years to come. Lubica Mills - State Farm Agent. "
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Margaret Oppenheim

August 2, 2024

5  out of  5
rating by Margaret Oppenheim
"Great experience talking with Adam, very knowledgeable and took his time on the phone explaining things in detail."
We responded:
"Thank you for your feedback Margaret! I’m happy to hear Adam provided you with great service. Thank you for putting your trust in us. Lubica Mills - State Farm Agent"
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Dianne Dixon

June 27, 2024

5  out of  5
rating by Dianne Dixon
"I have been with State Farm forever and I have been working with Michele since I moved to NY - she has always taken the best care of all of my insurance needs and would hate it if she ever left!!!"
We responded:
"Dianne, thank you for the five-star review! We look forward to helping you with your insurance needs for years to come!"
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Lew Scialdone

June 10, 2024

5  out of  5
rating by Lew Scialdone
"Office Manager Michele Maniacek has been servicing our family's insurance needs for over 25 years. We've always found Michele to be knowledgeable, personable, and professional, and her responses thorough and prompt."
We responded:
"Lew, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback!"
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Christopher Hedges

June 4, 2024

5  out of  5
rating by Christopher Hedges
"Michele is awesome. Very responsive and knowledgeable!"
We responded:
"Christopher, thank you so much for taking the time to let us know how awesome Michele is! Glad we were able to assist with your insurance needs and we look forward to helping you for years to come! Lubica Mills - State Farm Agent"
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William Morgan

May 24, 2024

5  out of  5
rating by William Morgan
"Been dealing with Michelle for 15 years. Best customer service experience hands down. The reason State Farm has all my business"
We responded:
"We love seeing reviews like this, William! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Jared Brown

May 24, 2024

5  out of  5
rating by Jared Brown
"Ben Rhodes from Lubica Mills was the most helpful and quick agent I talked to out of the five firms I reached out to about my needs. Would recommend Ben to any friends and family. So kind and down to earth."
We responded:
"Thank you for your feedback, Jared. I’m glad to hear how great your experience was with Ben and our office. It makes us incredibly happy to be able to help great customers like you! - Lubica Mills State Farm Agent"
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Sapere Aude

May 23, 2024

5  out of  5
rating by Sapere Aude
"Superior service & product support. Lubica and her team are always willing to address your questions & concerns. We highly recommend the agency for your insurance needs."
We responded:
"Thank you for the five-stars, Sapere! Our Lubica Mills State Farm Agency in Saratoga Springs, NY, is here for you whenever you need us and we are honored to have you as a client. - Lubica Mills - State Farm Agent."
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Karen McDonald

May 23, 2024

5  out of  5
rating by Karen McDonald
"Excellent service. All of the staff is very friendly and helpful"
We responded:
"Hi Karen, thank you for the 5-star rating! We are delighted to hear about your positive experience with our team! Your feedback means a lot to us! Should you need anything additional, please do not hesitate to contact our office! - Lubica Mills - State Farm Insurance Agent, Saratoga Springs, NY"
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Alex C. Wilcox

May 7, 2024

5  out of  5
rating by Alex C. Wilcox
"Lubica and her team are the absolute best insurance agency around! They understand your needs and are great at customizing your policy to fit what works for you. If you want to have piece of mind when it comes to insurance, look no further!"
We responded:
"It is always a good day when we hear about another happy client! Alex, we are thrilled to have earned your trust and we appreciate your kind words. We are looking forward to continuing to provide you with exceptional service and support for all of your insurance needs. - Lubica Mills - State Farm Insurance Agent, Saratoga Spring, NY"
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Patricia Bryant

May 6, 2024

5  out of  5
rating by Patricia Bryant
"Been with State Farm for over 30 years. Michele has been taking care of me and continues to do a great job with a different agent. Excellent service!"
We responded:
"Patricia, thank you so much for your kind words. We are thrilled to hear Michele continues to provide top notch service with our agency and we look forward to helping you with your insurance needs for years to come. "
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Thomas Scott

May 3, 2024

5  out of  5
rating by Thomas Scott
"Michele walked me through all of my options to file a complex comprehensive insurance claim. She was very knowledgeable, extremely helpful and ensured all of my needs were met. I highly recommend her and her agency. A+++++ service!!!!!"
We responded:
"Tom, thank you for sharing your positive experience! Michele is thrilled to have provided you with a thorough overview of your options. We appreciate your kind words and look forward to continuing to assist you with top-notch insurance services. - Lubica Mills - State Farm Insurance Agent, Saratoga Springs, NY"
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Liz Schultheiss

April 26, 2024

5  out of  5
rating by Liz Schultheiss
"Michele M and her team was so fabulous. Thank you for the outstanding service and wonderful turn around time. Liz"
We responded:
"Thank you, Liz, for your feedback about Michele and our team! We're glad to hear we provided you with outstanding service and a wonderful turnaround time. Your satisfaction is important to us, and we appreciate the opportunity to assist you. - Lubica Mills - State Farm Insurance Agent, Saratoga Springs, NY"
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Dennis Hultay

April 23, 2024

5  out of  5
rating by Dennis Hultay
"Office is convenietly located. Staff is excellent (knowledgeable, friendly & caring). Couldn't ask for any better when it comes to help wiith Home, Auto or Umbrella coverage."
We responded:
"Dennis, we're delighted to hear about your positive experience with our office and staff! Providing excellent service and ensuring our customers feel valued and cared for is our top priority. Whether it's for home, auto, or umbrella coverage, we're here to assist you every step of the way. Thank you for your kind words and for choosing Lubica Mills State Farm Agency for your insurance needs. We look forward to continuing to serve you in the future!"
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Matt Rhodes

April 17, 2024

5  out of  5
rating by Matt Rhodes
"I usually don't do this but after my family's experience, I feel as though it's very much necessary. After having previously, poor experiences with other insurance companies, I was reluctant to search out another agency but I had heard unbelievable things from this office so I figured I'd give it a chance. Wow, what an awesome experience. My family and I dealt with Ben. He was vastly knowledgeable about home and auto coverage. My wife had been paying around $2000 a year for car insurance, with a clean driving record, through another company. Ben nearly cut that in half in minutes. He even traveled to us to take pictures of her vehicle! With other agencies, you feel as though you're communicating through automation but with Ben, it's as if you're talking to family. I look forward to transitioning my policies to his very capable hands. Seriously, this was the best experience either my wife or myself have ever had!"
We responded:
"Matt, It's truly heartening to hear about your exceptional experience with our agency, especially with Ben. Providing personalized service and ensuring that our clients feel valued and well taken care of is our top priority. We're thrilled to have exceeded your expectations and look forward to continuing to provide you and your family with the same level of exceptional service in the future. Thank you for choosing us, and please don't hesitate to reach out if you need anything at all! - Lubica Mills - State Farm Insurance Agent"